FAQs | Diecutstickers.com


Where Do I Upload My Artwork?

If you're ordering Die Cut Stickers, Kiss Cut Stickers, Sticker Sheets, or Banners artwork is uploaded at the end of checkout. For all other products, artwork is uploaded when you submit a Quote Request.


What does 'Insanely Custom' mean?

We offer an absurd amount of options and possibilities when it comes to making custom vinyl stickers. Some of our products can be quickly ordered entirely from our site — Die Cut Stickers, Kiss Cut Stickers, Sticker Sheets, Event Banners — but others require more information and exploration via a Quote Request. If your project is ready to break the mold, click on the Insanely Custom option and let our team assist you.


What kind of files do you accept?

Is it vector art? Send us your .PDF, .AI, and .EPS files.

Is it an image? Make sure it's 300dpi at actual size and then send us your .JPG and .PNG files.

Remember: create your art in CMYK color mode and convert your fonts to outlines.


Are Your Stickers Weather Proof?

You better believe it. We only use high-quality vinyl on all of our stickers, unless otherwise indicated. Die Cut Stickers are finished with a Protective Laminate. Transfer Stickers are manufactured to be outdoor-rated when applied under ideal conditions. Screen Print Stickers utilize UV inks and require no laminate, but the option is available.

Our stickers are battle-tested daily on snowboards, surfboards, water bottles, cars, and more.


How Do I Indicate a Cutline?

Use our templates HERE to show us how you want your sticker cut. If you want us to create the cutline for you, upload your art to our Insanely Custom form and we'll take care of the rest.


How Long Is Production Time?

Online Orders are produced in 5-7 business days. All other project vary depending on scope and materials involved but average 7-10 business days. Production begins once your Proof is approved. 

Rush Orders and Expedited Shipping are available. Additional fees do apply. Plan accordingly if you have an event or crucial deadline and communicate it to us right away so we can assist.


What Do You Mean By Custom Artwork?

Diecutstickers.com is a custom sticker manufacturer however we will not reproduce logos, artwork, or images that are subject to copyright without the expressed consent of the owner. Ex: Nike logo stickers will not be produced for anyone other than Nike, Inc.

Furtthermore, we reserve the right to refuse production on graphics we deem to be obscene, derogatory, abusive, offensive, or libelous/defamatory in the eyes of the law.


Can you Color Match?

Digital Printing and Screen Printing are not always 100% accurate. Matching screen colors and custom mixes can depend on several factors but we strive to limit any variation to 15% or less. We always recommend that you choose Pantone colors ahead of time to make sure your artwork is reproduced to your liking. In turn, our staff will do their diligence to match accurately within one Pantone, up or down.


Can I Get A Refund?

Our guarantee is to do everything possible to deliver the best quality sticker for the most competitive price. If you have a complaint regarding your stickers, please contact us within 2 business days of receiving your order so we can find the appropriate resolution.


Can I Get Samples?

Definitely! Order production samples of your artwork by using our Insanely Custom Quote Request Form. To see & stick before you buy, grab a Sample Pack.